United Cavers Exploration Team

Cave and Mine Exploring => Website Issues => Topic started by: Les Williams on Aug 17, 2011, 12:44 PM

Title: Log on issues
Post by: Les Williams on Aug 17, 2011, 12:44 PM
I have noticed that some times when I go to the UCET site it logs me in straight away but other times it starts me as a guest with a login page. Even if I tick the "remember me" box I still get this screen each time (e.g. it has forgotton me. Then suddenly I am automatically logged each time again. It seems to go in cycles. Not a devastating issue but a slight annoyance really (mostly annoying because it asks for me to be remembered then doesen't...)
Title: Re: Log on issues
Post by: Tim Watts on Aug 17, 2011, 12:45 PM
it'll be an issue with your browser. do you have it set to flush browsing 'history' every few days or something like that?
Title: Re: Log on issues
Post by: Les Williams on Aug 17, 2011, 12:52 PM
No, not that I am aware of. I log straight in on UKC, Wessex and BCA forums most times without any issues. It is a behaviour that I have only really noticed on the UCET site...
Title: Re: Log on issues
Post by: Tim Watts on Aug 17, 2011, 02:24 PM
hmmm. let me mull that one over.......
Title: Re: Log on issues
Post by: Tim Watts on Aug 17, 2011, 02:32 PM
i think it might be reset everytime i do a manual sync between various database's in the background...... need to investigate further.

Big changes on the horizon - various software upgrades have been released.
Title: Re: Log on issues
Post by: Les Williams on Aug 17, 2011, 03:48 PM
Just had to log in again to read this. I ticked the remember me box again. I'll wait and see.

Don't waste too much time on it Tim, it is only a minor irritation, just hoped for a quick fix.
Title: Re: Log on issues
Post by: Ian A on Aug 17, 2011, 09:28 PM
I hope we can have the knowledge bank in alphabetical order now too :pinch:
Title: Re: Log on issues
Post by: Les Williams on Aug 17, 2011, 09:58 PM
[quote="Ian" post=1985]I hope we can have the knowledge bank in alphabetical order now too :pinch:[/quote]
Why? Did you have trouble finding llanymynech??? :evil:

Still needing to log in every time, despite ticking the remember me box every time.
Is this using cookies Tim?
Title: Re: Log on issues
Post by: Ian A on Aug 17, 2011, 10:05 PM
Les,

For some reason there are some sites that force me to log in every time even when I tick the box. Most don't (including this one) but others are infuriating. There must be some commonality though ...... only the devil knows what it is :evil:

Your Wezzit did have me foxed - I should have considered Llanymynech but my brain was geared to "substantial cave" and I completely overlooked it :blush:

Once you said further south I knew in an instant since it is the only one and THEN I recognised it. FFS :side:

:P

Ian
Title: Re: Log on issues
Post by: Les Williams on Aug 17, 2011, 10:14 PM
[quote="Ian" post=1990]
Once you said further south I knew in an instant since it is the only one and THEN I recognised it. FFS :side:

:P
[/quote]

It could have been Lower Ceriog Cave...
(I will remember that for next time, I'm sure I have some photos somewhere).

To get back on topic, I didn't used to have to log on, then it forced me to every time for a few days/weeks, then it went back to logging me in automatically again and now in the last few days it has reverted to forcing me to log in each time again. I only mentioned it in case Tim was "fettling" the site and had changed something. It's no biggie, just annoying...
Title: Re: Log on issues
Post by: Ian A on Aug 17, 2011, 10:27 PM
I understand ....

I know you are on all the other underground websites too ....

I am logged in at home on Adit now and received an email at work I had a PM. I tried like fook to log on but it would not let me. I even retrieved my password) which I had right but still could not log in.

When I got home, I was already logged in and had immediate access.

Voodoo :dry:

Ian
Title: Re: Log on issues
Post by: Tim Watts on Aug 18, 2011, 12:18 PM
yes, it does use cookies for log-on as you may/may not know these can work well or not depending on loads of different factors, browsers deal with them in different ways etc etc. It would probably be worth flushing all your cookies etc from time to time.

Its 'probably' an issue with your browser getting cookies mucked up - it works fine for me and as far as i know most other people.

cookies do 'expire' over time (depending on your browser/settings) and that would explain the occasional requirement to re-enter details. If its doing it all the time a flush of your cookies might be a good idea and may well fix it.
Title: Re: Log on issues
Post by: Les Williams on Jan 19, 2012, 09:10 PM
Currently having lofg on issues again. Sometimes I log on to be still not logged on. It's happened three or four times in succession before it would accept me as logged in, then dumped me again a few minutes later.
Title: Re: Log on issues
Post by: Ian A on Jan 20, 2012, 10:22 AM
Crowgirl has reported the exact same issue - she is using Firefox.

When I am logging on, sometimes I get a "Page not found" error (I am using Windows something or other) and, on my office computer (Using Microsoft Small Business Server) I always get error messages saying the page is running a long script do I wish to abort ?

:(

Ian
Title: Re: Log on issues
Post by: John Nicholson on Jan 20, 2012, 01:14 PM
I have the same problem as Les and Crowgirl.  I use Linux and Furfox on one box, and Windoze and Furfox on another. I also notice that it can take ages to log on to the UCET site, and I assume that the display of lovely pictures on the index page is really greedy on band width, and I am miles from the Bangor telephone exchange.
Title: Re: Log on issues
Post by: Tim Watts on Jan 20, 2012, 08:49 PM
the photo viewer is indeed verz bandwidth hundry and causes timeout issues.

JohnO, if you're reading this, i'm abroad at present on a bad internet connection so would you mind removing the photo viewer you put on and reverting back to our original? else i'll do it when i return.

Ta

tim
Title: Re: Log on issues
Post by: John Nicholson on Jan 20, 2012, 08:54 PM
The pictures on the index page are a fantastic feature, but can I suggest that this feature could be arranged as a selectable choice for people who visit the UCET site, rather than you get it whether you want it or not on index page?
Title: Re: Log on issues
Post by: John Oh on Jan 21, 2012, 05:07 PM
It was captain Mike who wanted a changing picture on the home page and I think it looks good too. Maybe I can look at making it more efficient. Most members only want the forum so why not just bookmark that page and then you can bypass the home page.

See everyone Happy :cheer: :cheer: :cheer:

JohnO.
Title: Re: Log on issues
Post by: mike leahy on Jan 21, 2012, 05:09 PM
[quote="JohnO" post=4322]It was captain Mike who wanted a changing picture on the home page and I think it looks good too. Maybe I can look at making it more efficient. Most members only want the forum so why not just bookmark that page and then you can bypass the home page.

See everyone Happy :cheer: :cheer: :cheer:

JohnO.[/quote]
thats exactly what i do
Title: Re: Log on issues
Post by: John Nicholson on Jan 21, 2012, 05:15 PM
Thanks for that obvious suggestion John O!  I found all my favourite links were to the main Index page.  I also agree that the revolving pictures are a brilliant idea, and they do really show what a fantastic variety of mines and caves there is in North Wales.

- added later.....

I have now made new links directly to the forum recent topics page and it works instantly!
Title: Re: Log on issues
Post by: Tim Watts on Jan 22, 2012, 08:21 PM
yes, but the photo viewer is causing other problems behind the scenes.... Server timeouts etc. Theres going to be a bit of a major revamp behind the scenes very soon with some software updates so if people can bear with things for a little while longer then hopefully things should improve while at the same time retain the (all be it slightly different) photo cycler.
Title: Re: Log on issues
Post by: Joel Colk on Jan 22, 2012, 09:09 PM
Alphabetical knowledge bank? :P
Title: Re: Log on issues
Post by: Ian A on Jan 22, 2012, 10:03 PM
[quote="Suboffender" post=4335]Alphabetical knowledge bank? :P[/quote]

If we don't get one soon I am personally willing to engage the enemy and make a "more than" total nuisance of myself. The enemy being the software providers. Frankly, it is SHAMEFUL that they cannot produce something that is nothing less than NEEDED.

:angry: :P :huh:
Title: Re: Log on issues
Post by: mick murphy on Jan 22, 2012, 11:09 PM
i love it Ian you have a way with words, you posh little sh.. it makes my day from going down the pan if we get into any bother with other cavers, hit them on thr head with your concise and poke them in the eye with your pen and i will do the rest, have a nice day   mick
Title: Re: Log on issues
Post by: Ian A on Jan 23, 2012, 12:13 AM
[quote="madmicks" post=4339]i love it Ian you have a way with words, you posh little sh.. it makes my day from going down the pan if we get into any bother with other cavers, hit them on thr head with your concise and poke them in the eye with your pen and i will do the rest, have a nice day   mick[/quote]

Too phunny to respond properly lol

:lol:

Ian
Title: Re: Log on issues
Post by: John Nicholson on Jan 23, 2012, 09:39 AM
That's why I use Linux for most of my work.  It is safe, easy to use, reliable and free. Unfortunately I have to use Windoze when I convert my PC into a pipe organ, and quite often it crashes after a few days.  Linux runs for months.  But my next box will be an Apple.
Title: Re: Log on issues
Post by: John Oh on Jan 24, 2012, 07:42 AM
[quote="Ian" post=4336][quote="Suboffender" post=4335]Alphabetical knowledge bank? :P[/quote]

If we don't get one soon I am personally willing to engage the enemy and make a "more than" total nuisance of myself. The enemy being the software providers. Frankly, it is SHAMEFUL that they cannot produce something that is nothing less than NEEDED.

:angry: :P :huh:[/quote]

You wont get far, these guys very kindly provide the forum for free, you just have to live with it or pay for a commercial version. In the meantime use the search to find what you are looking for.

John.
Title: Re: Log on issues
Post by: Tim Watts on Jan 24, 2012, 08:31 AM
John, not entirely true. Its not a case of the commercial one, its a case of waiting for Version 2.0 of Kunena - i've been in touch with the developers, am on the beta test team and the functionality has been implemented and tested. Obviously I'm not prepared to go live on here with a beta version though. Formal release isn't far off.

What is true is that Kunena is developed for free by a group of willing volunteers which gives us little ground to complain. :-/
Title: Re: Log on issues
Post by: John Nicholson on Jan 24, 2012, 09:09 AM
Hi Tim.
I'm not sure if your comment above was directed at John O or John N.  
For me, I'm delighted to hear that you are supporting Kunena with the development of free software.  With this in mind I can put up with a few teething problems to know this is leading to some better free software for social network groups.
Title: Re: Log on issues
Post by: Ian A on Jan 25, 2012, 06:15 PM
I have been considering the position with the slow webpage for a few days and I think we do actually need to address it please ...

Personally, It is virtually impossible for me to "log in" from my work computer (using Microsoft SBS software) and I frequently get "cannot display page" from my home computer (which is new and runs all the lastest browser stuff).

I understand Johno's solution of bookmarking but it doesn't help my work computer (which says I am running a long script and may not respond) and it still doesn't work when I click a link in an email saying I have a PM which still takes me to the home page.

As far as the members are concerned I think we could "make do" and we could live with it.

My concern is that first time visitors are (in my humble opinion) likely to be put off by a website that either won't load or takes a long time. Personally, I will click off a site that takes too long or is full of adverts or is unintelligable or undecipherable within 10 seconds. I don't believe I am alone.

Logic suggests that we must have had first time visitors who have struggled and I really think we make an effort to encourage people and not discourage them.

Sorry to be a pain ..... but ..... any chance we can return the website to instant speed until such time as the software designers (volunteers or not) produce something that actually works ?

:(

Ian
Title: Re: Log on issues
Post by: John Nicholson on Jan 25, 2012, 07:07 PM
I agree with all that Ian has said above.  I have also noticed how long it takes to go straight to a PM - even with JohnO's recommendation.  I also agree that new visitors are likely to expect a web site to open up quickly or they give up - I'm the same when 'surfing'. I suggest that a solution may be to have the slide show as a well advertised branch from the index page. I do think the slide show is a brilliant feature of the UCET site, so thanks to everyone who took those amazing pictures.  It really does excite a sense of adventure into the unknown that lies there right beneath our feet.
Title: Re: Log on issues
Post by: Tim Watts on Jan 25, 2012, 08:38 PM
I think I.ll make the request again. John, please can u remove the photo scroller you put on. we'll find a better one after next updates are made. the one you put on isn't compatiable with the latest joomla versions in any rate. if you can't do it then fear not, i should be back to a real computer in the next couple of days.
Title: Re: Log on issues
Post by: John Oh on Jan 25, 2012, 08:39 PM
Gone :( I hope you are all now very happy :P
Title: Re: Log on issues
Post by: Ian A on Jan 25, 2012, 08:39 PM
Thanks Tim - you're a star ;)
Title: Re: Log on issues
Post by: Tim Watts on Jan 25, 2012, 08:45 PM
cheers john, its been causing some issues for a while for some reason. could u do me another favour, could u reenable the random pic loader that was on,originally. same position etc. I've got some updates to do and then we'll sort it between us. :-)

xx
Title: Re: Log on issues
Post by: John Oh on Jan 25, 2012, 08:51 PM
Personally I would like to leave it as it is for now, to make sure Ian's and JohnN problems all go away, No point introducing another possible problem at this point. There is still the video and a gallery link.
Title: Re: Log on issues
Post by: Ian A on Jan 25, 2012, 10:27 PM
Splendid stuff John - seems to load a trillion times faster :)

You are also a star ;)